A lot of our new business comes through recommendations from existing customers, and we're always grateful when someone puts us in touch with a business that could benefit from what we do.
Know a company that needs print, direct mail, fulfilment, merchandise, Web2Print or other print services? Introduce them to Gemini Print Solutions and you could earn a £100 gift card or £100 account credit when they place a qualifying order.
If your referral places a qualifying order of £500 or more with Gemini Print Solutions, excluding VAT, postage and delivery, you'll receive £100.
There's no limit to how many businesses you can refer, so the more genuine introductions you make, the more you can earn.
It's simple. You make the introduction. They get the print they need. You get £100.
Introduce a company to Gemini Print Solutions and, if they are a new customer and place a qualifying order of £500 or more excluding VAT, postage and delivery, you’ll receive a £100 reward. You can choose between a £100 personal gift card or £100 account credit. There is no limit to the number of different companies you can refer.
You can refer companies or businesses anywhere in the UK, including businesses you work with, professional contacts, or another company you own or work for.
The referred company must be new to Gemini and place a qualifying first order. Gemini primarily determines new-customer status by whether the company has previously been invoiced by Gemini, although we retain discretion to consider individual circumstances.
A previous enquiry, quotation or limited contact with Gemini does not automatically prevent a referral from qualifying. However, if Gemini is already actively pursuing the company as a prospect, the referral may not qualify.
A qualifying order must be £500 or more, excluding VAT, postage and delivery, after any applicable discounts.
It must be a genuine order from a new Gemini customer and be paid for in full. The order can include any of Gemini's eligible print and related services.
A customer can generate one £100 reward only, even if they place multiple orders or several people refer them. If an order is legitimately split across multiple invoices, Gemini may still treat it as one qualifying order.
If the order is cancelled, refunded, substantially reduced or remains unpaid, Gemini may determine that the referral no longer qualifies.
A referral remains valid for 12 months from the date it is made.
Once the referred customer has placed a qualifying order, we'll contact you to arrange your reward. We aim to do this within 20 business days or one calendar month of the qualifying order being confirmed.
You can choose between:
£100 gift card
We'll select a suitable gift card based on your preferences. Gift cards are normally valid for approximately 12 months, subject to the gift card provider's terms.
£100 account credit
This can be used against one future Gemini order of £500 or more, excluding VAT, postage and delivery. It cannot normally be exchanged for cash or transferred, although Gemini may agree to a transfer in exceptional circumstances.
Only one £100 reward can be issued for each new customer.
If more than one person claims to have made the referral, we'll consider the timing and evidence available and may contact the referred customer to confirm who made the introduction.
Similarly, if multiple people from the same company are referred, only one reward can be generated by that new customer.
Gemini will determine which referral qualifies in these circumstances.
The referral must be a genuine introduction. Gemini reserves the right to reject referrals or withhold rewards where it reasonably believes the programme has been misused, including through duplicate referrals, deliberately structured orders or misleading information.
Gemini also retains discretion to determine whether a referral qualifies, including where the referrer and referred company are connected to the same business or businesses.
The programme has no fixed end date, but Gemini may amend, suspend or end it. Qualifying referrals made before the programme ends will continue to be considered under the applicable terms, provided the other requirements are met.
Effective from: 1 October 2026
These Terms & Conditions apply to the Gemini Print Solutions Customer Referral Programme (the “Referral Programme”).
The Referral Programme is operated by Fleet Luxury Print Solutions Ltd trading as Gemini Print Solutions (“Gemini”, “we”, “us” or “our”).
By making a referral under the Referral Programme, you agree to these Terms & Conditions.
1. The Referral Programme
Existing customers and other eligible referrers can introduce businesses, companies, government bodies, public-sector organisations, charities, educational institutions, associations or other organisations or entities to Gemini that may benefit from our print, direct mail, fulfilment, merchandise, Web2Print or related services.
For the purposes of this Referral Programme, the referred customer must be an organisation or entity acting for business, commercial, governmental, charitable, educational or other organisational purposes. The Referral Programme does not apply to individuals purchasing or intending to purchase goods or services primarily for personal, domestic or household purposes.
Where a referral results in a qualifying new customer placing a Qualifying Order, the referrer will be eligible to receive a £100 reward, subject to these Terms & Conditions.
The reward can be provided either as:
a £100 gift card; or
£100 account credit to use against a future qualifying order.
2. Who can make a referral?
The Referral Programme is not restricted to existing Gemini customers. Anyone may make a referral, provided the referral complies with these Terms & Conditions.
There is no limit on the number of different new customers that a referrer may introduce.
However, only one £100 reward can be issued for each New Customer, regardless of how many individuals refer that customer or how many qualifying orders that customer subsequently places.
3. Who can be referred?
A referral may only be made for a business, company, partnership, sole trader, government body, public-sector organisation, charity, educational institution, association or other organisation or entity located in the UK.
For the purposes of this Referral Programme, the referred customer must be acting in a business, commercial, governmental, charitable, educational or other organisational capacity.
The Referral Programme does not apply to individuals purchasing or intending to purchase goods or services primarily for personal, domestic or household purposes.
The referred organisation or entity must be a New Customer.
For the purposes of this Referral Programme, a New Customer is generally an organisation or entity that has not previously placed an order with Gemini or been invoiced by Gemini.
However, Gemini retains discretion to determine whether a referred organisation or entity qualifies as a New Customer.
A previous enquiry, quotation or limited preliminary contact with Gemini will not necessarily prevent a referral from qualifying where Gemini considers that the referral made a genuine contribution to the organisation or entity subsequently placing its first order.
Where Gemini is already actively engaged in a substantive sales process with the referred organisation or entity, the referral will generally not qualify.
Gemini's decision as to whether a referred organisation or entity qualifies for the Referral Programme will be final.
4. What is a Qualifying Order?
A Qualifying Order is an order placed by a New Customer which:
has a value of £500 or more, excluding VAT, postage and delivery;
is a genuine order for Gemini's products or services;
has been accepted by Gemini;
is paid for in full; and
is not subsequently cancelled or refunded.
The £500 threshold is calculated on the net value of the order after any applicable discounts and excluding VAT, postage and delivery.
A Qualifying Order can include Gemini's range of products and services, subject to Gemini's acceptance of the order.
Where an order is legitimately invoiced across multiple invoices for administrative, operational or other reasonable purposes, Gemini may treat those invoices as one Qualifying Order.
Orders must not be deliberately split or structured for the purpose of creating multiple qualifying referrals or rewards.
Gemini reserves the right to determine whether an order meets the requirements of a Qualifying Order.
5. How to make a referral
There are two simple ways to make a referral:
Ask the organisation or entity you are referring to mention your name when they contact Gemini; or
Introduce the organisation or entity to Gemini by email and copy Gemini into the introduction.
The referral should identify the referrer clearly enough for Gemini to determine who made the referral.
If an organisation or entity is referred by more than one person, Gemini may contact the referred organisation or entity to establish who made the relevant introduction.
Where multiple people claim the same referral, Gemini may consider the date and time of each referral, the information provided and any confirmation received from the referred organisation or entity when determining which referral, if any, qualifies.
Gemini's decision will be final.
6. Referral period
A referral will remain eligible for 12 months from the date the referral is made.
The referred customer must place their Qualifying Order within this 12-month period.
There is no requirement for the referred customer to place their order within a particular number of days or weeks after the initial introduction, provided the Qualifying Order is placed within the 12-month referral period.
7. Previous contact with Gemini
A referral may qualify even where the referred customer has previously had limited or preliminary contact with Gemini.
For example, a previous enquiry, quote request or initial conversation will not automatically disqualify a referral.
However, where Gemini was already actively pursuing the customer as a prospective customer before the referral, Gemini may determine that the referral does not qualify.
Gemini will consider the circumstances of each case and whether the referral made a genuine contribution to the New Customer placing their first order.
8. Multiple referrals for the same customer
Only one £100 reward can be issued in relation to each New Customer organisation or entity.
If more than one person refers the same New Customer organisation or entity, Gemini will determine which referral, if any, qualifies.
Gemini may use the date and time of the referral, the nature of the introduction and information provided by the New Customer organisation or entity when making this determination.
Where necessary, Gemini may contact the New Customer organisation or entity to verify the referral.
9. The £100 reward
Once a New Customer has placed a Qualifying Order, Gemini will contact the successful referrer to confirm their preferred reward.
The referrer may choose between:
Gemini will arrange a suitable £100 gift card, taking the referrer's preferences into reasonable consideration.
The specific gift card or retailer will be determined by Gemini and may depend on availability and the options offered by the relevant gift card provider.
Gift cards cannot be exchanged for cash.
Gift cards are normally valid for approximately 12 months, although the actual expiry date and any additional conditions will be determined by the relevant gift card provider.
Once issued, responsibility for the gift card, including keeping it safe and using it before its expiry date, rests with the recipient.
Alternatively, the referrer may choose £100 account credit.
The account credit:
can only be used against one future order;
can only be used where that future order has a value of £500 or more excluding VAT, postage and delivery;
cannot be exchanged for cash;
cannot normally be transferred to another person or organisation; and
cannot be carried over across multiple orders.
Gemini may, at its discretion, agree to transfer account credit in exceptional circumstances, such as where a referrer retires or moves to another company.
Account credit may be used alongside other promotions or discounts where Gemini permits this.
10. Reward timing
Gemini will normally contact the successful referrer and arrange their chosen reward within 20 business days or one calendar month of the relevant Qualifying Order being confirmed as qualifying.
If Gemini is unable to contact the referrer, Gemini will make reasonable attempts to do so.
Where a referrer has not responded or cannot be contacted, Gemini will generally hold the reward for a further one calendar month.
Once Gemini has successfully contacted the referrer and the referrer has selected their preferred reward, there is no further claim deadline.
11. Cancellations, refunds and non-payment
If a Qualifying Order is cancelled, refunded, substantially reduced or remains unpaid, Gemini may determine that the order no longer qualifies for the Referral Programme.
If a reward has already been issued and the underlying Qualifying Order is subsequently cancelled or refunded, Gemini reserves the right to withdraw the reward or, where appropriate, recover the value of the reward.
Gemini may consider exceptional circumstances at its discretion.
12. Referral abuse and invalid referrals
Gemini reserves the right to reject a referral or withhold a reward where it reasonably believes that the Referral Programme has been misused or abused.
This may include:
providing false or misleading information;
submitting duplicate referrals;
deliberately splitting or structuring orders to obtain additional rewards;
attempting to obtain more than one reward for the same New Customer;
creating arrangements primarily for the purpose of obtaining a reward rather than making a genuine referral; or
any other activity that Gemini reasonably considers to be contrary to the purpose of the Referral Programme.
Gemini may also refuse a referral where it considers that the referral does not represent a genuine introduction or did not materially contribute to the acquisition of the New Customer.
13. No maximum number of rewards
There is no maximum number of £100 rewards that a referrer can earn.
However, each New Customer can generate one reward only.
For example, if a referrer introduces five different New Customers and all five subsequently place Qualifying Orders, the referrer may be eligible for five separate £100 rewards.
14. Changes to the Referral Programme
Gemini reserves the right to amend, suspend or withdraw the Referral Programme at any time.
Where possible, Gemini will provide reasonable notice of significant changes or withdrawal.
Referrals made before the Referral Programme is amended or withdrawn will continue to be considered under the Terms & Conditions that applied when the referral was made, provided that all other eligibility requirements are met.
In particular, a qualifying referral made before the programme ends may still result in a reward where the relevant New Customer subsequently places their Qualifying Order within the applicable 12-month referral period.
Gemini reserves the right to make reasonable amendments to these Terms & Conditions where necessary to reflect changes to the Referral Programme or to prevent abuse.
15. Gemini's discretion
Gemini reserves reasonable discretion in administering the Referral Programme, including determining:
whether a business, government body, charity or other organisation or entity is a New Customer;
whether a referral represents a genuine introduction;
whether previous contact with Gemini was sufficiently limited for the referral to qualify;
whether an order is a Qualifying Order;
which referrer should receive a reward where multiple referrals are claimed;
whether a referral or order has been made in accordance with these Terms & Conditions; and
whether exceptional circumstances justify an alternative arrangement.
Gemini will exercise this discretion reasonably and in accordance with the purpose of the Referral Programme.
16. Liability
Gemini will not be responsible for any loss, delay or failure arising from circumstances outside its reasonable control, including delays or failures caused by third-party gift card providers.
Gemini's liability in connection with the Referral Programme will be subject to any rights and remedies that cannot lawfully be excluded or limited under applicable law.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
17. Data protection
Personal information provided as part of a referral will be handled in accordance with Gemini's applicable privacy and data protection practices.
By making a referral, you should ensure that you have a lawful basis to provide any personal information belonging to the person you are referring.
Where you introduce someone to Gemini by email, copying the relevant person into the introduction is recommended.
18. Promotion period
The Referral Programme begins on 1 October 2026.
There is currently no fixed end date.
Gemini reserves the right to end or amend the Referral Programme in accordance with these Terms & Conditions.
19. Governing law
These Terms & Conditions and any dispute or claim arising from or in connection with the Referral Programme will be governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction over any disputes, subject to any mandatory rights you may have under applicable law.
20. Promoter and contact details
The Referral Programme is operated by:
Fleet Luxury Print Solutions Ltd trading as Gemini Print Solutions
For questions about the Referral Programme, referrals or rewards, please contact:
Email: hello@geminiprintsolutions.co.uk
Website: gemini-print.co.uk
