Frequently Asked Questions

What types of services does Gemini Print Solutions provide?

We are a full-service print and marketing partner. Our capabilities include creative design, lithographic and digital printing, large format signage, POS and packaging, branded merchandise, Web2Print portals, secure data management, and mailing fulfilment. By handling the entire lifecycle of a project in-house, we provide a seamless experience from initial concept to final dispatch.

Can Gemini handle multi-location or nationwide projects?

Yes. We specialise in nationwide logistics and multi-location distributions. Our clients benefit from centralised print management, ensuring total brand consistency across all sites. Whether you need a single drop to one office or a coordinated launch across hundreds of retail locations, we manage the production and the delivery schedule for you.

What markets and industries do you work in?

We work with businesses across all sectors, including corporate, education, retail, healthcare, manufacturing, and events weather it is B2B or B2C. Our "All-In-One" infrastructure is designed to scale, meaning we are equally equipped to support small local businesses and large international brands with tailored print and logistics solutions.

Are Gemini Print Solutions’ services competitive?

Yes. By centralising your creative, print, storage, and mailing under one roof, we eliminate the hidden costs and markups associated with using multiple third-party suppliers. Our clients benefit from lower overall project costs, reduced administrative burden, and the significant buying power of a major UK print group.

Do you have a fixed price list?

Because every project we undertake is bespoke, we provide detailed, tailored quotes rather than a generic price list. This ensures your pricing is accurate and accounts for your specific quantities, material choices, and finishing requirements. We aim to provide clear, transparent quotes that reflect the best value for your specific needs. There is no pressure with quotes you receive, whether you place an order or not. If you want to see what your project would cost you feel free to contact us.

Can you achieve quick turnarounds for urgent projects?

While turnaround times depend on the complexity of the project, our integrated production model allows us to be extremely agile. We maintain direct, priority control over the entire production and warehousing schedule, ensuring we have the flexibility to manage tight deadlines. We pride ourselves on meeting your "drop dates" and will always provide a committed delivery date with your quote so you can plan with certainty.

How do I supply my artwork for print?

We prefer high-resolution, flattened PDFs (minimum 300dpi) with all fonts embedded or outlined. Please include trim marks and at least 3mm of bleed on all edges. To ensure your design isn't affected during the trimming process, keep all important text and elements at least 3mm to 6mm away from the edge. For a deeper dive into technical setups, please visit our Bulletproof Print Files post.

What file types are accepted and what should I avoid?

PDF is our preferred format. We recommend avoiding low-resolution images or graphics lifted from websites, as these will appear pixelated when printed. We also suggest converting files to CMYK colour profiles (or specific Pantone colours) to ensure the printed result matches your expectations. Our prepress team performs a technical check on every file and will contact you immediately if any issues are found.

Can Gemini help with artwork if I don't have a finished design?

Absolutely. Our creative team can assist with everything from minor artwork corrections and file conversions to full-scale design support. Whether you need us to make a file "print-ready" or create a concept from scratch, we ensure your artwork is technically perfect for the specific print method being used.

Can you fulfil orders for items you have not printed?

Yes. We act as a full third-party logistics (3PL) partner. We can store, pick, pack, and dispatch items produced elsewhere alongside your print materials. This allows you to centralise all your inventory in our secure facility, giving you a single, efficient hub for all your UK and international distribution. To see the full benefits of outsoursing to a third- party logistics partner feel free to read more here.

What is the benefit of your in-house storage and dispatch?

The main benefit is the elimination of the "middleman." When your materials are printed, they move directly from our presses to our secure warehouse shelves. This removes the cost and time delay of shipping stock to a separate fulfilment house, allowing for faster dispatch times and a significantly reduced carbon footprint.

Can I monitor my stock levels and order status?

Yes. We provide transparent inventory management. You can keep track of your stock levels and see exactly when orders have been dispatched. This ensures you maintain total visibility over your assets and can plan your marketing activity with confidence.

What are Gemini Print Solutions’ environmental credentials?

Sustainability is integrated into every part of our operation. We are ISO 14001 and FSC® certified, and we offer Carbon Balanced Paper in partnership with the World Land Trust. Our production uses chemistry-free plate processing and vegetable-based inks. We also operate a zero-to-landfill policy for our production waste and use energy-efficient lighting and electric vehicles across our sites. You can view our full policies here.

Do you offer recycled or eco-friendly paper options?

Yes. We offer a wide range of 100% recycled and part-recycled stocks, as well as chlorine-free house stocks produced in high-standard European mills. We can advise you on the best sustainable materials for your project that align with your environmental goals without compromising on the quality of the finish.

What is your quality control process before a project is dispatched?

We maintain a rigorous quality control workflow across every department. This begins with a "pre-flight" technical check of your artwork and continues through to physical inspections during the production and finishing stages. Because we maintain direct oversight of the entire process, our team can identify and resolve any discrepancies immediately, ensuring the final product delivered to you is of the highest professional standard.

Can I see samples of paper stocks or previous work before I decide?

Yes. We understand that the tactile feel of a printed product is a vital part of the decision-making process. We can provide sample packs or paper "swatch books" that showcase different weights and finishes, such as silk, gloss, and uncoated stocks. Seeing and feeling these materials helps you make an informed choice that best represents your brand. Feel free to contact us, and we can arrange for relevant samples to be sent to you.

What happens if there is an issue with my order after it has been delivered?

We value long-term partnerships, and your satisfaction is our priority. In the unlikely event that there is a discrepancy with your order or an issue during transit, we ask that you contact your dedicated Account Director immediately. We are committed to resolving any problems swiftly and professionally, whether that involves a technical correction or a logistical solution, to ensure you are completely happy with the end result.

Don't see your question here? 

Contact our expert team today and we will get back to you within 24 hours.

Passion for Print
Passion is still the name of the game for us. Bring us a printing challenge and we will find a solution.

Customer Feedback
We listen to our customers and take stock of feedback. We conduct online audits to see what we can do better and where possible try to incorporate that in to our products and services. You are our customers and your opinions matter.

Always working
Our facility is working 24/7 offering quick turnaround for those urgent jobs. No need to worry as one of our experienced account managers will guide your request from start to finish.

© 2026 Gemini Print Solutions are a trading name of Fleet Luxury Print Solutions Limited | All Rights Reserved | Company Number: 12068655