Gemini Print Solutions (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal data when you:
visit our website;
contact us electronically;
use our services; or
otherwise interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may update this Privacy Policy from time to time. Please review it periodically.
We may collect and process the following categories of personal data:
Information about your visit, including:
pages viewed
traffic data
location data (approximate)
browser and device information
referring URLs
This information helps us understand how visitors use our website and improve performance.
Information you provide by:
completing website forms
requesting quotes
placing orders
subscribing to communications
contacting us by email, phone or other electronic means
This may include your name, company name, email address, telephone number, postal address and job role.
Where you purchase goods or services, we may process data necessary to:
fulfil orders
manage accounts
deliver print, mailing or fulfilment services
provide customer support
We use personal data where we have a lawful basis under UK GDPR, including contract performance, legitimate interests and consent where required.
We may use your information to:
provide products and services you request;
manage and administer customer accounts;
process and fulfil orders;
communicate regarding enquiries or contracts;
improve our website, services and user experience;
send service updates and operational communications;
send marketing communications where permitted by law;
comply with legal and regulatory obligations;
prevent fraud and manage risk.
If you are an existing customer, we may contact you about similar products or services where permitted under soft opt-in rules.
If you are a new contact, we will only send marketing where we have your consent or another lawful basis.
You may opt out of marketing at any time.
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies may be used to:
enable website functionality;
analyse website traffic and usage;
remember user preferences;
support secure login areas (including FTP where applicable).
Where required by law, non-essential cookies will only be set with your consent via our cookie banner.
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Third-party websites linked from our site may also use cookies. We do not control those cookies and recommend reviewing their privacy policies.
We may share personal data where necessary with:
trusted service providers and data processors;
delivery and logistics partners;
payment providers;
IT and hosting providers;
professional advisers;
regulators or authorities where legally required.
Where we use third-party processors, processing is governed by formal Data Processing Agreements to ensure UK GDPR compliance.
We do not sell personal data.
In some cases, personal data may be transferred outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place in accordance with Chapter V UK GDPR, which may include:
UK adequacy regulations;
International Data Transfer Agreements (IDTAs);
or other lawful transfer mechanisms.
We implement appropriate technical and organisational measures to protect personal data, including where appropriate:
secure servers and hosting environments;
access controls and authentication;
encryption in transit where applicable;
staff confidentiality obligations;
regular security review procedures.
However, transmission of information over the internet is not completely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.
You are responsible for keeping any passwords confidential.
We retain personal data only for as long as necessary to:
fulfil the purposes collected for;
comply with legal, tax and accounting obligations;
resolve disputes and enforce agreements.
Retention periods vary depending on the nature of the data and legal requirements.
Under UK GDPR, you have the right to:
access your personal data;
request correction of inaccurate data;
request erasure (the “right to be forgotten”);
restrict processing;
object to processing;
request data portability;
withdraw consent (where processing is based on consent);
lodge a complaint with the Information Commissioner’s Office (ICO).
There is normally no fee for exercising your rights.
To exercise any rights, contact us at:
📧 hello@geminiprintsolutions.co.uk
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting personal data.
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you.
If you have questions about this Privacy Policy or how we handle your data, please contact:
Gemini Print Solutions
📧 hello@geminiprintsolutions.co.uk
