Data personalisation is the process of utilising audience and data analytics for the purpose of meeting the needs of your target audience/client list.
Personalising your data involves outlining the details of each of your customers, what their intention is at any particular moment, and where, when, and how they’ve engaged with your brand previously.
Data management encompasses all things that relate to collecting, storing, and organising a company’s data.
This is important for a business because data that is correctly managed can provide useful insights, which can help determine the best course of action for the business.
The purpose of data personalisation is to improve communication with your customers through your digital and offline marketing materials.
The personalisation process allows for a better understanding of a business’s customers/clients. By data profiling, you can tailor your message to your target audience which will improve customer/client relationships.