Gemini Print Solutions developed a bespoke Web2Print portal for HIT Training, managing all marketing and training collateral from stock control to print-on-demand fulfilment. The solution freed up office space, redeployed staff, reduced waste, and now delivers materials within 1–2 days nationwide, supporting cost savings and operational efficiency.
HIT Training is the market-leading apprenticeship and training provider for the UK hospitality and catering industry, with an annual turnover of £22.3M. The organisation provides accredited training programmes, apprenticeships, and industry development resources nationwide, supporting employers and individuals across the sector.
As part of its operations, HIT Training relied on large quantities of printed marketing and training collateral. These were stored at its head office and managed by a full-time employee. With company growth, storage space became limited and overstocking, combined with frequent collateral revisions, was resulting in wasted resources and unnecessary costs.
HIT Training faced several operational challenges:
Valuable office space was taken up by large quantities of printed stock
Frequent over-ordering and revisions led to waste through destruction of outdated materials
A full-time staff member was required solely for stock management and fulfilment, creating ongoing cost and recruitment pressures
Ad hoc ordering processes meant stakeholders often waited 1–2 weeks for materials, affecting planning and operations
HIT Training needed a streamlined, automated solution that could manage stock, provide print-on-demand capabilities, and reduce time, cost, and storage overhead.
Gemini Print Solutions implemented a fully integrated, bespoke Web2Print portal for HIT Training. Key features included:
📌 Stock Management & Print-on-Demand
All HIT Training stock was moved to Gemini’s warehouse. Orders are processed through the portal either as print-on-demand by Gemini’s production team or as call-offs from held stock by the pick, pack, and dispatch team.
📌 Automation and Reporting
The portal tracks all stock, automates re-ordering thresholds, and provides regular reporting during review meetings, ensuring full visibility and control.
📌 Fast, Reliable Fulfilment
Stakeholders now receive their materials within 1–2 days, compared with 1–2 weeks previously, allowing last-minute planning without over-ordering.
Optimised Space: The former stock room has been converted into two additional training facilities, reducing venue hire costs and improving profitability.
Cost Savings: The internal fulfilment employee was redeployed, saving recruitment and salary costs during a period of company growth.
Reduced Waste: Automated stock management has nearly eliminated over-ordering and destruction of outdated collateral.
Faster Access: Stakeholders now receive materials within 1–2 days, improving operational efficiency and flexibility.
Efficient stock and print management is critical for training providers who deal with large volumes of printed materials and frequent updates. By implementing a Web2Print portal and centralised fulfilment, HIT Training:
Maximised office space for core business activities
Reduced costs and redeployed internal resources to higher-value tasks
Ensured materials are delivered rapidly, supporting agile planning and operations
Minimized environmental impact and wastage through better stock control
This project highlights how automation, centralisation, and print-on-demand solutions can streamline operations for growing organisations, reducing costs and improving responsiveness.
Looking to save time, space, and money on your print and training materials? Contact Gemini Print Solutions to streamline your stock management and print-on-demand fulfilment today.
