At Gemini Print Group, we have members of the sales team all around the UK. These locations include our offices in Shoreham-by-Sea, London and Bristol, meaning that we can come to you if you’d like to discuss anything specific.
So what exactly happens when you contact one of our sales team?
Meet Elaine
Meet Elaine, Elaine has worked for Gemini Print Group for the past 3.5 years as an Account Director. Elaine is a member of the sales team based in our offices in Shoreham-by-Sea. Elaine describes here what happens when you contact Gemini Print Group.
“We receive enquiries through phone calls, email or the web portal. These enquiries can be from a sole trader, corporate business, charity or organisation. Each Sales Representative has their own client base. Once we understand the requirements of your printing, the job is passed onto a specific member of the sales team.”
Whichever your preferred contact method is you can speak with us in that way, we’re happy to discuss your queries over the phone, by email or via our web chat service.
Each sales team member specialises in different services. Therefore we will ensure your enquiry is dealt with by the most experienced professional in that area.
Communication
Communication is key at all points of a print sale. Firstly we will identify what you need and understand your deadline. We may ask you questions to ensure your product is made to your exact specifications. If you aren’t too sure what you would like, our sales team will provide advice based on their previous experience.
“We can send samples of embossing, papers, binding and more. Then depending on what the client likes, we can make dummies of these.” Elaine explains. “We also offer merchandise so sampling and testing this is really important.”
The key, is for Gemini Print Group to go above and beyond the impressive professional print manufacturing services. There are skills and commitment needed to help every kind of business and organisation communicate and build an effective plan for the print work to be completed. Whatever the media or method we will find a suitable solution for your needs. The whole process starts with contacting our Sales team.
Next Steps
After the Sales Representative has worked with you to make sure the print job can be created, the job will be passed onto an Account Executive. The Sales team will document your specifications and book in your request. This will be sent to the estimators for the next stage in the process. Find out more about the estimator team here.
The Sales team also check if you have artwork for your print job and if not, they ensure you speak with our in house design team Ream Creative. Find out about the process for the design of your work here.
To contact Gemini Print group now and start your project click here.
