Always looking to celebrate the great standards of customer service he expects from all his colleagues Steve Cropper, Group Managing Director, The Gemini Print Group, is delighted to see that once again Account Executive Catriona (Cat!) Scobie has had the sort of client feedback that we all love to see.
We regularly look across the business to spot the GEM winners, and all of Cat’s colleagues were delighted to see her maintain her consistent success.
A big thank you to Emma Osman, Editor, Spinfish Publishing Limited who took the time to send Gemini Print Group this note which is an example of the sort of feedback Cat’s work regularly achieves.
“An enormous thank you to you all. The packaging, media packs, business cards and stationery have just been delivered, on time, looking absolutely amazing! We all breathed a collective sigh of relief when we saw the packaging boxes; they’re exactly what we need to make our books look professional and give our customers an idea of the quality of service and attention to detail we provide. They exceed all our expectations. Please pass on our thanks to everyone who worked so hard to meet our demanding deadlines.
It’s a pleasure to work with a company who show such enthusiasm and positivity for our brand. We are really impressed with the service at Gemini Print, thank you all for working so hard to get it right.”
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Steve Cropper, Group MD, is considered by some to be somewhat unusual in the commercial printing industry for welcoming females into senior roles in Gemini Print Group. He is happy to see the improving gender balance in his business – recognising that there are gains in communications, approaches to customer service, enhanced business focus, and the breadth of creativity and innovation.
Therefore, he and all his Gemini colleagues are delighted to be notified that Julie Beard has achieved a FINALIST shortlist position in the Sussex Region Business Women Excellence Awards 2017.
The Gemini Print Group have also been shortlisted for Large Company of the Year, and for Community Contribution of the Year – maintaining the ‘triple success’ with our recent award entries.
Julie Beard is respected throughout the South for being one of the ‘great names in quality commercial printing.’ Her grandfather established G.Beard & Son in 1952 in Gloucester Road, Brighton with her grandmother Ivy. After her father Dennis completed his National Service in 1952, he joined the printing business. Julie attended Brighton & Hove High School followed by university achievements with a First degree in Medical Physics followed by a Masters in Radiation Physics. Her academic success led to a globe-trotting senior career with the Ministry of Defence.
On her return to Brighton Julie worked in the family business until the point that she took over from her father. The legacy of innovation and advanced printing skills was firmly in place. Dennis Beard had recognised the birth of Digital Printing ‘ahead of the crowd, ’ and his success led to a merger with Gemini in 2007.
As a Board Director of The Gemini Print Group, Julie now enhances the business with her calm, intelligent approach (we think the yoga helps!), her knowledge and depth of experience, and exceptional longevity of client relationships of more than 20 years.
Congratulations to Julie. All your colleagues at Gemini Print agree that this is well-deserved recognition!
Celebrations for the Gemini Print Group colleagues now that the new Heidelberg XL105 Speedmaster is fully operational for clients across the U.K.
With high speed ten colour power the investment in this printing press ensures clients gain additional 24/7 litho capacity and a high standard of production.
With a team of 160 people Steve is actively involved with all the diverse range of printing, promotional products and communications services Gemini Print now provides – offering a lot more in addition to ‘simple ink on paper’.
Steve says “Our Gemini Print clients must always feel how passionate we are about ‘perfect printing’ – let’s prove that we really care about achieving the best standards, best value, and best customer service – on time, every time!”
The Gemini Print Group are delighted to confirm they are FINALISTS three times over in the Adur & Worthing Business Awards. https://awbawards.com/2017-shortlist/
Group Managing Director Steve Cropper is shortlisted for Business Personality of the Year (sponsored by the Martletts Partnership). Clients, charities, community organisations, and colleagues were all determined that the passion and commitment of the man who has developed his career from van driver to ‘the big boss’ was highlighted and celebrated.
Printing is recognised as a tough business with its unusual mix of creativity, manufacturing and production, with every project needing bespoke service from skilled teams, whilst operating at highly competitive margins in a sector that demands multi-million investments in presses and equipment to ensure the highest standards are maintained and enhanced.
With four bases across the UK providing a nationwide 24/7 service it is impressive that Steve still ringfences time to ensure local community partnerships are given hands on pro-active support and personal input.
The Gemini Print Group is also a Finalist for Large Company of the Year (sponsored by Worthing Pier) recognising the level of investment and development achieved by The Gemini Print Group and the skills of the 160 strong team providing high quality services including litho, digital and large format printing, advanced finishing, creative multi-media integration, printwear, promotional products, fulfilment, mailing, and managed print services, whilst gaining full eco and ISO accreditation
There was further delight at the Shoreham by Sea HQ when we received the news that Ben Griggs was shortlisted for Young Achiever (sponsored by Lancing College Preparatory School at Worthing). Working in the digital print team Ben gained excellent testimonials from his clients and recognition from his colleagues – a nasty accident led to a change in career direction for Ben but nothing will get in the way of his ambition to progress his career and his skills.
Good luck to all the Finalists!
The Gemini Print Group are proud to be the print partners for the Starr Trust. An evening of celebration at the Sussex County Cricket Ground showcased the varied talents and achievements of the young people who have been helped during 2017 with funding, support and mentoring. The event was attended by families, fundraisers, business supporters and partners – helping everyone really appreciate the importance of helping these young Champions.
Organisers of The Gemini Print Group Macmillan Coffee Morning Tracey Cooper and Mark Gretton were delighted when colleagues kept arriving all morning with an ever increasing supply of cakes, desserts, sausage rolls, cheese straws and cookies. With a 24/7 production at The Gemini Print Group there was a keen rush of enthusiastic buyers to enjoy all the goodies – and people were generous in their donations. Visiting clients such as b shared in the fun too (with an advance reservation for Victoria sponge!!).
Martin Newark from the Gemini Print Group estimating team achieved the dizzy status of Best Baker. Martin and his family are passionate about supporting the work of the Macmillan teams, so when the challenge of the World’s Largest Coffee Morning fundraising drive was set for the Gemini teams they moved into action creating five different bakes.
Mark Gretton, who heads up maintenance for Gemini sent in video evidence the night before proving he can manage operating an oven not just a large scale manufacturing environment. His calorie laden delicious chocolate cake with fresh cream and strawberries was quickly demolished. Maxine Cropper, production manager, responded to many requests for her famous sausage rolls whilst Richard Golds from the sales team and his wife created a fabulous giant pavlova and Cat Scobie baked a lovely ginger cake
£260 was raised and all the important Gift Aid forms were completed to increase the value for Macmillan by 20% – then the really good news was the generous match donation by the Group Managing Director, Steve Cropper, taking the grand total to £520!
The Gemini Print Group are pleased to share interesting results of an international survey by Two Sides provides unique insight into how print and paper is viewed, preferred and trusted by consumers around the globe.
In June 2017, a survey of over 10,700 consumers was commissioned by Two Sides and carried out by leading research company Toluna. Nationally representative surveys were undertaken in ten countries: Australia, Brazil, France, Germany, Italy, New Zealand, South Africa, Spain, the United Kingdom and the United States.
The results reveal a strong preference for print when it comes to recreational reading e.g. books, magazines, news etc. 72% of global respondents prefer printed books, compared to only 9% preferring e-books. Significant country differences were also identified: in Germany, 75% of consumers prefer a printed newspaper, but in Spain, only 42%.
Not only is there a global preference for print, there is also greater trust in print. 76% of all respondents believe “fake news” is a worrying trend and only 24% trust the news stories they read on social media. In addition, 63% of all respondents believe reading news in a printed newspaper provides a deep understanding of the story.
The survey also revealed consumers have a negative perception of online advertising. 68% of global respondents say they don’t pay attention to online ads and 62% find them annoying and usually not relevant. 57% of global respondents do their best to block or avoid online ads.
Despite the shift towards receiving digital communications, 89% of consumers believe they should have the right to choose how they receive communications (printed or electronically) from financial organisations and service providers, with a further 77% agreeing they should not be charged more for choosing paper bills and statements.
The common claims assisting this drive to digital, such as “Go Green – Go Paperless” and “Save Trees”, are creating consumer suspicion as 62% of global respondents believe the switch to digital is because the sender wants to save money, not because it is “better for the environment”.
Concerns about security and privacy were also evident. 71% are concerned their personal information held electronically is at risk of being hacked, stolen, lost or damaged and 73% keep paper copies of important documents at home for safety and security.
Overall, findings conclude that consumers trust, enjoy and gain a deeper understanding of information read in print, with signs of digital fatigue and concern for electronic information security and privacy evident.
Paul Crimmen, Digital Development Director @The Gemini Print Group commented that “our clients are increasingly recognising the power of using the advances in combining quality print with direct access to their online, video or multi-media assets – a great way to provide up to the minutes updates, a really personal communication, and easy response driven customer engagement”.
Great quality printing power, 10 colour, B1 sheets, speed and efficiency – more investment in ensuring outstanding quality and service for all your printing your business or organisation may need – the UK print partner business people rely on!
Group Managing Director Steve Cropper and all the Directors are proud to be investing in this level of plant to be based at the Shoreham by Sea in the South East UK HQ. The Gemini Print Group is a key employer in Sussex and Bristol in a sector that has seen many challenges over the last few years.
A favourite challenge for Steve to all his Gemini colleagues is “dare to be different”, to be more innovative and creative, and to go beyond expectations in providing quality, service and superb value! With the arrival of the Heidelberg XL105-10P, the Gemini Print Group ensure they continue to provide the very best standards to businesses and organisations across the UK.
Directors Julie Beard and Mark Tulley joined other representatives of the business community to celebrate excellence – a wide variety of awards resulted in accolades for both established City brands and plenty of fresh new names highlighting the innovation that is alive and well.
Group Managing Director Steve Cropper was delighted with the positive feedback the Gemini teams gained from the Supporter Printing partnership – creating the nominations book and awards event programme.
Caraline Brown and Midnight Communications created this well established Awards 12 years ago and it continues to go from strength to strength.
CEO & Managing Director Steve Cropper and all his colleagues throughout The Gemini Print Group are proud of the ever increasing collection of fundraising certificates from The Starr Trust.
The Starr Trust is the Hove based charity that is family run, supporting young people aged 10 – 18 to fulfil their potential in sports, arts & education by giving a helping hand when they really need it – helping young people flourish as individuals, and to be recognised for making a positive contribution to their community.
Gemini Sales Director Mark Tulley (pictured far right) was delighted to attend the Lewes District Business Awards recently.
Mark said ‘’Gemini were delighted to sponsor the print for this prestigious occasion. It was very encouraging to see so many superb Sussex businesses performing very well despite the difficult economic climate’’
Name: Steve Cropper
Job title: Group Managing Director & CEO
Company: The Gemini Print Group
What’s at the top of your Christmas wish list this year?
Have the fun come back into the printing industry – at the right price
What trend (business or technology) do you think 2017 will be remembered for?
The smart phone getting even smarter – and the opportunities this gives printers to link digital and print.
What do you think will represent the single biggest opportunity for printers in 2018 and why?
The renaissance of understanding how powerful print and paper is for effective communication – even young people are stating that they love the tactile experience of quality print
What do you think will represent the single biggest threat for printers in 2018 and why?
The Brexit effect for the unknown impact on sales growth and costs
What’s the one thing that the industry should do more of, or do better, in 2018?
Less battle ground and price fighting – more collaborative approach to protect the overall standards and yields.
What was your biggest disappointment in 2017?
Having to work during my honeymoon
What was your highlight of 2017?
Significant business award wins recognising the skills and efforts of all the Gemini colleagues along with the installation of the new ten colour Heidelberg 105XL Speedmaster
What are your hopes for 2018?
To maintain consistent investment in the team, the plant and customer centric skills
What was the best piece of advice you have ever been given?
Two ears – one mouth, and use them in those proportions
What was the most important thing that you learnt in 2017?
The advantages of balancing the genders and ages throughout the team
What if anything will you do differently in 2018?
Increasing my focus on listening to what the clients want to achieve, ideas from our suppliers and input from my colleagues
What’s your favourite Christmas cracker joke?
Q: What did Cinderella say when her photos didn’t arrive
A: One day my prints will come!
What was the best Christmas present you ever received?
Not suitable for publishing!!
Are you making any New Year’s resolutions? If so, what?
Remember there is only 24 hours in a day and some of those are for sleeping and relaxing (and playing rugby!)
Full Print Week article can be found here:
Part of The Gemini Print Group, Gemini West, is based in Bristol. The Gemini West team are delighted with the forecast which says their City will be one of the fastest growing places in the UK regarding its economic performance.
Rob Page, Managing Director, Gemini West is passionate about the South West with its easy access to Wales and the Midlands, and his team work with a diverse range of businesses throughout the region. Rob said “Having lived and worked in the Bristol area for over 17 years, Bristol is an exciting and dynamic city with so much to offer and I am not surprised that Bristol is finally getting the recognition it deserves as being one of the UK’s fastest growing cities outpacing London and Birmingham. Bristol has a huge pool of expertise on its doorstep which attracts fast-growing industries such as information and communication industries, as well as many professional services which in turn attract many financial service sectors to the city.”
The Gemini Print Group has invested substantially in new plant, new equipment and the additional highly skilled and experienced colleagues who have joined the team. Responding to the resurgence of business recognising how important quality printing is to their successful communications, branding and marketing the teams have been shifting to .a new style of consultative customer-first strategy.
Group Managing Director Steve Cropper commented “I am proud of all that our Bristol based Gemini West operation has achieved throughout 2017 and the team’s plans for 2018 are impressive. They are going from strength to strength providing high quality lithographic, digital and large format printing services. The additional services within the group of skilled finishing, fulfilment, promotional products and advanced print to the online integration innovations mean Gemini West offers a real range of expertise and service to their clients.”
In common with The Gemini Print Group approach to charity and community partnerships, Gemini West works closely with The Bristol Zoo Gardens, Meningitis Research Foundation & The University of Bristol with a very close relationship with the ALSPAC, also known as Children of the 90’s which charts the health of 14,500 families in the Bristol area.